1. Booking and buying
2. Retail price
3. Terms of payment
4. Delivery of goods and shipping costs
5. Import and Customs duty
6. Right to withdraw
7. Applicable law
1. buying on line
To buy articles from the e-shop, the Customer must go to the dedicated area of the website (Shop). Each article for sale is accompanied by a photograph, a description and the price. It is possible to select the
individual items proposed and they will be included in the cart. It is possible to add, delete or confirm all bookings made up to this time.
In order to confirm an order, the Customer must complete the personal identification procedure:
1. if already registered, this can be performed by e-mail address and password;
2. users who are not yet registered will have to register, by providing all the data requested;
3. without registration, when the user provides the data needed to finalize the purchase.
The purchase will only be complete when Enolie sends e-mail confirmation using the “order confirmation form” once the payment has been approved.
2. Retail price
For each article the unit price is expressed in EURO (€) VAT (Value Added Tax) inclusive and net of shipment costs.
The shipment cost will vary depending on the type of delivery, the quantity of products to be shipped, the weight and the destination. it will be highlighted during the checkout process.
All products showing in the e-shop are available in stock. The Customer will be promptly notified by e-mail if there are any unforeseen delays in delivery, Enolike ships to all countries provided during registration. However, there may be cases where customs problems preventing the delivery of products ordered. In this case the customer will be informed by e-mail and refunded later.
3. Payment terms
Here are the payment methods
a. PayPal circuit.
b. Credit cards available on the PayPal circuit.
c. Bank deposit.
4. Delivery of goods and shipment expenses
All the articles ordered by the Customer and confirmed by Enolike in the “Your order confirmation” will be sent by Express Courier (national or international) to the delivery address indicated by the Customer. The
customer will be asked to contribute to the shipment cost, which will be shown on “Your order confirmation” depending on the shipping country.
The goods will be sent after the order payment has been regularly registered and confirmed to Enolike.
Products shipped in Italy will be delivered within approximately 2/3 working days from dispatch; products shipped within the European Union will be delivered within 3/5 working days from dispatch. For shipments
outside the EU average shipping time 10/12 working days from dispatch. Shipments are made Monday through Friday. Any variation to the above mentioned will be notified immediately to the customer by e-
5. Import and customs duty
The products sold are not subject to any import or customs duty if the product is sold and delivered within Italy or the European Union.
Products to be delivered outside the EU countries may be subject to import and/or customs duty, depending on the destination. We cannot predict whether any or what costs may be charged to clear the
goods through customs.
For more information, please contact your own national customs office.
Nonetheless, any costs relating to import and/or customs duty are to be paid by the client.
6. Right to withdrawal
The customer has the right to withdrawal, without having to justify the reason why, within a term of 14 (fourteen) working days starting from the day the order has been received (Legislative Decree 206/2005).
Notification to exercise the right to withdrawal may be given within the term indicated above, by e-mail.
The shipment expenses for returning the goods will be at the customer’s full expense.
In order to be refound , the customer must have the agreement of Enolike and the goods must be returned intact, in their original packaging. The goods must be sent back with an insured parcel sent carriage free; no
parcel sent for payment on delivery or at the addressee’s expense will be collected by Enolike.
Reimbursement for the returned goods will be made within 14 days from receipt of the returned goods.
Goods returned incomplete or damaged due to the Customer’s fault will not be reimbursed If the refund should depend on an error of Enolike shipping charges will be paied by Enolike
7. Applicable law
All contracts concluded are intended as stipulated in Italy and are governed by Italian Law.